Managing client access license keys
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Client access license keys, or CAL keys, control the number of user accounts that can exist in the BlackBerry® Professional
Software at the same time. If you exceed the number of permitted user accounts, the BlackBerry Manager notifies you that
you require more CAL keys.
The BlackBerry Professional Software supports a maximum of 30 user accounts, regardless of the number of user accounts
that your CAL key or combination of CAL keys supports.
Add a CAL key
1. In the BlackBerry® Manager, click the Home tab.
2. In the Account section, click License Management.
3. Type the new information for the CAL key.
4. Click Add License.
5. Click Close.
Copy a CAL key to a text file
1. In the BlackBerry® Manager, click the Home tab.
2. In the Account section, click License Management.
3. Right-click the CAL key that you want to copy.
4. Click Copy Key.
5. Open a text editor.
6. Paste the CAL key into the file.
7. Save the file.
Remove a CAL key
You can remove a CAL key only if you have more than one. You must have a CAL key that supports the BlackBerry® Professional
Software user accounts in your organization.
1. In the BlackBerry Manager, click the Home tab.
2. In the Account section, click License Management.
3. Right-click the CAL key that you want to delete.
4. Click Remove License Key.
Administration Guide
Managing client access license keys
79
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