
Workaround: Start all of the BlackBerry Enterprise Server components.
After you upgrade a BlackBerry Domain from version 4.1.x to 5.0, the BlackBerry Administration Service may display one or
more BlackBerry MDS Connection Service instances that do not exist. (DT 490746)
Workaround: Use the BlackBerry Administration Service to remove the BlackBerry MDS Connection Service instances that
do not exist, if possible. Removing them by using the BlackBerry Administration Service is not always possible because the
BlackBerry Administration Service may request that the software be removed first and this is not possible since the software
does not exist.
If you install BlackBerry Enterprise Server for the first time in a pair, the PrepopulatePIMForNotesUsers trait is created more
than once. There should only be one PrepopuatePIMForNotesUsers trait for the ServerConfigId for each high availability pair.
This has no effect on how the BlackBerry Enterprise Server works because it only uses the first instance of the trait. (DT 480241)
Workaround: You can disregard the second instance of the PrepopuatePIMForNotesUsers trait.
When you install or upgrade a BlackBerry Enterprise Server on a 64-bit operating system, a warning message might display
in the Preinstallation Checklist dialog box about mismatched MDAC component versions. You can safely ignore this message.
(DT 475776)
If you try to uninstall a BlackBerry Enterprise Server 5.0 and then reinstall the BlackBerry Enterprise Server on the same
computer with the same BlackBerry Enterprise Server name and configure it to use the same database, an error message
appears stating that the setup application found duplicate entries for the computer names in the BlackBerry Configuration
Database and you cannot install the BlackBerry Enterprise Server. (DT 453844)
Workaround: You must use the BlackBerry Administration Service to remove the entries from the BlackBerry Enterprise Server
instances that no longer exist in your organization's environment before you can continue with the upgrade process.
If you change the BlackBerry Configuration Database on a primary BlackBerry Enterprise Server to a new BlackBerry
Configuration Database, and then try to change the BlackBerry Configuration Database on the standby BlackBerry Enterprise
Server, the setup application cannot complete the installation of the standby BlackBerry Enterprise Server. (DT 427076)
Workaround: Uninstall the standby BlackBerry Enterprise Server from the computer and reinstall it.
If you configure the BlackBerry Enterprise Server to use Microsoft® Office Communicator 2007 in the Instant messaging
settings dialog box, the setup application displays the incorrect Microsoft® Office Live Communications Server 2005 (Office
Communicator) in the Summary dialog box. (DT 427065)
If you uninstall BlackBerry Enterprise Server 4.1 and install BlackBerry Enterprise Server 5.0 on the same computer, the setup
application finds software and registry keys for BlackBerry Enterprise Server 4.1 when it performs the BlackBerry Policy Service
configuration validations and does not allow the upgrade process to proceed. (DT 427051)
Release Notes
Setup application known issues
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