Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Uživatelský manuál Strana 46

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In the BlackBerry® Enterprise Server for Microsoft® Exchange, in certain circumstances, after you configure users to synchronize
with public folder contacts and then fail over the BlackBerry Enterprise Server to another high availability pair, the BlackBerry
Messaging Agent stops responding. (DT 451637)
Workaround: Disable synchronization with public folders at the server level.
When the SRP thread stops responding, the BlackBerry Controller does not restart the threads and messages cannot be
delivered to the device. (DT 445451)
Workaround: Restart the BlackBerry Controller.
Users cannot view messages encoded with Shift_JIS character encoding correctly. (DT 439400)
Workaround: Select the "Get Plain Text" option on the device.
In certain circumstances, the BlackBerry Messaging Agent attempts to delete memory handles that it did not create and writes
the "Assertion failed: Deleted Memory handle which we did not allocate" error message to the log file. (DT 403648)
When an email message with an empty body is sent to a BlackBerry device, the email message is sent in plain text instead of
HTML. (DT 403637)
The average message latency (the average length of time between the message arriving on the mail server and the delivered
message appearing on the user's device) is not calculated correctly. An event error 40181 appears in the log file every 15
minutes. (DT 403553)
In certain circumstances, when a user uses a device to send email messages that contain HTML and rich content, the email
messages do not display on the recipients' devices. (DT 403549)
In certain circumstances, if an email message contains graphics, the BlackBerry device does not display the graphics and the
"Assertion failed: Deleted MEMHANDLE handle which we did not allocate" error message appears in the BlackBerry Messaging
Agent log file. (DT 403542)
In certain circumstances, BlackBerry device users receive email messages in a different order than how they arrived in the
messaging server. (DT 403427)
In certain circumstances, if you reactivate a user account, the BlackBerry Messaging Agent cannot synchronize the user’s
address book or journal over the wireless network. (DT 403206)
Workaround: Connect the BlackBerry device to a computer that can access the BlackBerry Administration Service and populate
the user’s address book and journal. The user’s address book and journal will successfully update over the wireless network.
Release Notes
BlackBerry Messaging Agent known issues
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