Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Uživatelský manuál Strana 34

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When a user enables the option "encypt all incoming messages" in their person document, enterprise activation fails but the
BlackBerry Configuration Database is not updated accordingly and the BlackBerry Administration Service console does not
show the failure. (DT 232352)
In certain circumstances, the BlackBerry Monitoring Service cannot connect to the BlackBerry Administration Service because
of a certificate error and writes the javax.net.ssl.SSLHandshakeException: "Received fatal alert: certificate_unknown error
message to the log file" error message. (DT 220014)
If you create the BlackBerry Configuration Database using the createdb.exe tool, the BlackBerry Administration Service displays
the following exception when accessing Server and components > BlackBerry Solution Topology > BlackBerry Domain
Component view > BlackBerry Administration Service: "The application has encountered a system error. Please report this
error to the System Administrator. (EXCEPTION-com.rim.bes.bas.servicemanager.ServiceNotFoundException)". (CHD
356069)
Workaround: Contact RIM® Technical Support.
After you re-enable a user as a BlackBerry device user, no instructions are available for you to search for the user to associate
the device with. (SDR 249435)
BlackBerry Attachment Service known issues
If you configure a BlackBerry® Enterprise Server to use a remote BlackBerry Attachment Service, stop the local BlackBerry
Attachment Service, and upgrade the BlackBerry Enterprise Server to 5.0 SP2, the remote BlackBerry Attachment Service
cannot process attachments. (DT 658624)
Workaround: in the BlackBerry Administration Service, modify any of the settings for the BlackBerry Attachment Connector
and save your changes. Afterwards, change the settings back their previous values.
You cannot view all columns of a Microsoft® Excel® spreadsheet on a BlackBerry® device that contains Chinese Characters
if you save the file using Microsoft Office 2003. (DT 625814)
Workaround: Save the spreadsheet using Microsoft Excel 2007 or later.
When you install a BlackBerry Enterprise Server without a BlackBerry Attachment Service, install the BlackBerry Attachment
Service on a remote computer, and configure the BlackBerry Attachment Service to connect to the BlackBerry Attachment
Connector on the BlackBerry Enterprise Server, the BlackBerry Attachment Service cannot connect to the BlackBerry
Attachment Connector on the BlackBerry Enterprise Server, and the "An unknown error was encountered" error message
displays on the BlackBerry device when a user is viewing email messages with attachments. (DT 543151)
Workaround: Do not connect a BlackBerry Attachment Service with a remote BlackBerry Attachment Connector.
Release Notes
BlackBerry Attachment Service known issues
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