
Workaround: Start the local BlackBerry Attachment Service.
If you choose not to use a drive, the setup application still checks the drive for disk space and displays a warning message if
the disk space requirements aren't met. (DT 568730)
Workaround: Perform one of the following actions:
• Free up the disk space.
• Ensure the drive is formatted.
• Ensure the drive is accessible if it is a mapped drive or unmap the network drive.
When you upgrade the BlackBerry Enterprise Server 5.0 SP2 Beta to 5.0 SP2, the setup application permits you to change the
name of the BlackBerry Enterprise Server. Do not change the name of the BlackBerry Enterprise Server. (DT 544630)
In BlackBerry Enterprise Server 5.0 SP2, you can find the BBSRPTool in C:\Program Files\Research In Motion\BlackBerry
Enterprise Server. (DT 534090)
When you proceed to the License dialog box or restart the computer during installation process, the setup application is slow
to launch. (DT 530832)
When you install a standby BlackBerry Enterprise Server, if you select BlackBerry Administration Service in the Setup
options dialog box, you cannot cancel the selection. (DT 525015)
Workaround: Close the setup application and restart it.
If you install a BlackBerry MDS Connection Service that supports multiple BlackBerry Enterprise Server instances, if the
computer does not have sufficient virtual memory, the BlackBerry MDS Connection Service cannot start. In the JVM path, the
-Xmx flag is set to 1024. (DT 520221)
Workaround: Change the maximum heap size from -Xmx1024M to -Xmx768M.
If you upgrade the BlackBerry Enterprise Server from version 5.0 to 5.0 SP1 and you give the account full permissions on the
BlackBerry Configuration Database and only denydatawriter permissions on the BlackBerry Monitoring Service database, the
setup application does not respond. (DT 506639)
Workaround: Close the setup application, correct the permissions on the account, and run the setup application again.
During the installation process, if you add the SRP address and BlackBerry® CAL key and then import SRP information from
a file, the setup application does not display the SRP address or BlackBerry CAL information in the dialog box. (DT 494069)
Workaround: Import the SRP information and then add the SRP address and BlackBerry CAL key.
Release Notes
Setup application known issues
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