Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Uživatelský manuál stáhnout pdf (Strana 51)

If a user has a large number of folders in Microsoft Outlook (for example, 1000 folders) and you activate the user

account, the BlackBerry Messaging Agent sends a packet to the BlackBerry Dispatcher that is too large. The

BlackBerry Dispatcher rejects the packet and the folders are not synchronized correctly with the device. (DT

403353)

Workaround: Change the MaxUncompDataSizeBytes registry key in HKEY_LOCAL_MACHINE\Software\Research

In Motion\BlackBerry Enterprise Server\Dispatcher\ to a large value. Note that in certain circumstances, this

workaround might not address this issue.

The BlackBerry Messaging Agent does not send messages that include .vcf file attachments that are larger than

127 KB to a device. (DT 306156)

Workaround:

1. Click Start > Run.

2. Type regedit.

3. Perform one of the following actions:

• If you are running a 32-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research

In Motion\BlackBerry Enterprise Server\Dispatcher.

• If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\SOFTWARE

\Wow6432Node\Research In Motion\BlackBerry Enterprise Server\Dispatcher.

4. Create a DWORD key named MaxUncompDataSizeBytes.

5. Change the value of the key to the maximum size, in bytes, of .vcf file attachments that you want the BlackBerry

Messaging Agent to send to a device. The default value is 130048 bytes (127 KB).

6. Restart the BlackBerry Dispatcher service.

BlackBerry Monitoring Service known issues

After a BlackBerry® Enterprise Server pair fails over, the BlackBerry Monitoring Service stops updating user

counters for the BlackBerry Synchronization Service. (DT 1138760)

Workaround: Restart BlackBerry Monitoring Service.

If the BlackBerry® Monitoring Service database includes tables with NULL values, the BlackBerry Threshold Analysis

Tool cannot run. (DT 1103114)

If you set the Regional and Language settings on the computer to German (Austria), the BlackBerry Threshold

Analysis Tool cannot run. (DT 1094072)

You cannot monitor the BlackBerry® Enterprise Server using SNMPc. (DT 1061857)

Release Notes

BlackBerry Monitoring Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Uživatelský manuál Strana 51