
3. The BlackBerry Dispatcher uses the master encryption key of the BlackBerry device to decrypt and decompress the message.
If the BlackBerry Dispatcher cannot decrypt the message using the master encryption key, the BlackBerry Enterprise Server
ignores the message and sends an error message to the BlackBerry device.
4. The BlackBerry Messaging Agent performs one of the following actions:
• If the message is new, the BlackBerry Messaging Agent creates an entry in the BlackBerry state database.
• If the message is a reply that includes the original text, or is a forwarded message, the BlackBerry Messaging Agent
looks up the entry in the BlackBerry state database to correlate the incoming message to the original message in the
user’s message file.
The BlackBerry state database contains a link to the original message. Since the BlackBerry Messaging Agent forwards only
the first portion of a message to the BlackBerry device, the BlackBerry Messaging Agent must locate and retrieve the full
message text to forward it or reply to it with the original text.
5. The BlackBerry Messaging Agent sends the message to the mail.box for the IBM® Lotus Notes® router to send to the user's
email application.
If the user is in the same IBM® Lotus® Domino® domain as the BlackBerry Enterprise Server, the BlackBerry Messaging
Agent stores the message in the mail.box that is located on the BlackBerry Enterprise Server. If the user is in an IBM Lotus
Domino domain separate from the BlackBerry Enterprise Server, the BlackBerry Messaging Agent stores the message in
the mail.box that is located on the user’s messaging server.
6. The BlackBerry Messaging Agent sends a copy of the message to the Sent view in the user’s mail file that is located on the
messaging server.
7. The messaging server delivers the message to the recipients.
Process flow: Sending a message that contains an attachment from a BlackBerry device
1. A user attaches a file to a message on a BlackBerry® device and sends the message.
• If the BlackBerry device is not running BlackBerry® Device Software version 4.2 or later, and if the BlackBerry device
does not have a CMIME service book that indicates that the BlackBerry® Enterprise Server supports attachment
uploads, the Add Attachment menu item does not appear on the BlackBerry device.
Feature and Technical Overview
Messaging process flows
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