
Component Description
BlackBerry Attachment Service The BlackBerry Attachment Service converts supported message attachments
into a format that users can view on their devices.
BlackBerry Collaboration Service The BlackBerry Collaboration Service provides a connection between the instant
messaging server and the enterprise instant messaging application on devices.
BlackBerry Configuration Database The BlackBerry Configuration Database is a relational database that contains
the configuration data that BlackBerry Enterprise Server components use.
BlackBerry Controller The BlackBerry Controller monitors other BlackBerry Enterprise Server
components and restarts them if they stop responding.
BlackBerry Dispatcher The BlackBerry Dispatcher compresses and encrypts all data that devices send
and receive. The BlackBerry Dispatcher sends the data through the BlackBerry
Router, to and from the wireless network.
BlackBerry Mail Store Service The BlackBerry Mail Store Service connects to the messaging servers in your
organization's environment and retrieves the contact information that the
BlackBerry Administration Service must use to search for user accounts on the
messaging servers.
BlackBerry MDS Connection Service The BlackBerry MDS Connection Service permits users to access web content
on your organization's intranet or on the Internet. The BlackBerry MDS
Connection Service also permits applications on devices to connect to your
organization's application and content servers to retrieve application data and
updates.
BlackBerry Messaging Agent The BlackBerry Messaging Agent connects to your organization's messaging
servers to provide messaging services, calendar management, contact lookups,
attachment viewing, and attachment downloading. The BlackBerry Messaging
Agent also generates device transport keys and acts as a gateway for the
BlackBerry Synchronization Service to access organizer data on the messaging
servers. The
BlackBerry Messaging Agent synchronizes configuration data
between the
BlackBerry Configuration Database and user mailboxes.
BlackBerry Monitoring Service The BlackBerry Monitoring Service is designed to help you monitor your
organization's BlackBerry Domain. You can use the BlackBerry Monitoring
Service to troubleshoot issues and monitor the health of your organization's
BlackBerry Domain proactively.
BlackBerry Policy Service The BlackBerry Policy Service sends IT policies and IT administration
commands to devices and provisions service books. The BlackBerry Policy
Service sends service books to devices to configure settings for features and
components on the devices.
BlackBerry Router The BlackBerry Router connects to the wireless network to send data to and
from devices. The BlackBerry Router also sends data within your organization's
network to devices that are connected to computers that host the BlackBerry
Device Manager.
Technical Note Architecture: BlackBerry Enterprise Server components in a segmented network
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