Blackberry PRD-10459-034 Datový list

BlackBerry Enterprise Server for MDS ApplicationsVersion: 4.1 | Service Pack: 7Upgrade Guide

System requirements: BlackBerry ManagerThe following system requirements apply when installing the BlackBerry® Manager on a computer separate from the

Item Requirement• Microsoft® Windows® 2000 SP4 (Server edition, Advanced Server edition, orProfessional edition)• Microsoft® Windows Server® 2003 SP1•

Item Requirement• support for the BlackBerry Router to initiate an outgoing, two-way TCP/IPconnection to an external server on port 3101• support for

Setting up the database connection3The BlackBerry® Enterprise Server can connect to the BlackBerry Configuration Database on the Microsoft® SQL Server

Configuring authentication to the BlackBerry MDS Integration ServicedatabaseIf you install the BlackBerry® MDS Integration Service on a Microsoft® SQL

Upgrading the BlackBerry Enterprise Server software byoverwriting the existing version4The in-place upgrade process upgrades the BlackBerry® Enterpris

Improve the startup performance of the BlackBerry Enterprise ServerAfter an upgrade, the BlackBerry® Enterprise Server might send new service books to

Upgrading the BlackBerry Enterprise Server by using a newcomputer5The cutover upgrade process installs the BlackBerry® Enterprise Server on a new comp

Item Requirement• computer name and port number of the IMAP server that hosts the IMAPaccount• computer name and port number of the proxy server (opti

BESMigration tool parametersParameter Description-s <MAPI profile><old server><newserver>This parameter specifies the following MAPI

Published: 2009-11-30SWD-967831-1130114457-001

2. Change the startup type for all BlackBerry Enterprise Server services to Disabled.Improve the startup performance of the BlackBerry Enterprise Serv

Troubleshooting the BlackBerry Enterprise Server upgradeprocess6A third-party tool did not install and the BlackBerry Enterprise Server setupapplicati

You encounter errors when you try to upgrade the BlackBerry ConfigurationDatabasePossible solution1. Navigate to C:\Program Files\Research In Motion\B

Upgrading the BlackBerry Device Software7If you want to make the new features of the BlackBerry® Enterprise Server available to your users, you can up

Advantages Disadvantages• You can monitor the software upgrade process at thecentral computer.• You can use software configurations to help control th

Permitting users to upgrade the BlackBerry DeviceSoftware at their computers8If you want users to upgrade the BlackBerry® Device Software at their com

Verify the version of the application loader toolPerform this task to ensure that the application loader tool supports the new version of BlackBerry®

Send the BlackBerry Desktop Software installation file to users' computersYou can send users the BlackBerry® Desktop Software so that they can sy

When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry devicedoes not update immediately in

Upgrading the BlackBerry Device Software at a centralcomputer9If you want to upgrade the BlackBerry® Device Software for users, or if you want users t

Contents1 Choosing a BlackBerry Enterprise Server upgrade option...

Create a software configuration for the BlackBerry Device SoftwarePerform this task to help control the software upgrade process for each BlackBerry®

3. On the Ports tab, click the BlackBerry device that you want to upgrade the BlackBerry® Device Software for.4. Perform one of the following actions:

Pushing the BlackBerry Device Software and theBlackBerry Desktop Software to users' computers10You can use third-party applications to create a s

4. Verify that the files are located at <drive>:\Program Files\Common Files\Research In Motion\Shared\Loader Files.5. Save the BlackBerry Devic

Confirming that the BlackBerry Device Software upgrade process completedsuccessfullyVerify that the upgrade from BlackBerry Device Software Version 4.

Troubleshooting11When users click the link to the application loader tool in the upgradeinstructions, the upgrade process does not startPossible cause

Glossary12BlackBerry DomainA BlackBerry Domain consists of the BlackBerry Configuration Database with its users and any BlackBerry® Enterprise Serveri

SRPServer Routing ProtocolXMLExtensible Markup LanguageUSBUniversal Serial BusUpgrade GuideGlossary35

Legal notice13©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ andrelated trademar

PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENTTHEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE

6 Troubleshooting the BlackBerry Enterprise Server upgrade process... 1

Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® DesktopSoftware, and/or BlackB

Install the BlackBerry Device Software on the network drive...

Choosing a BlackBerry Enterprise Server upgrade option1Upgrading the BlackBerry Enterprise Server software by overwriting theexisting versionThe in-pl

Advantages Disadvantages• Users experience minimal service interruptions becauseuser accounts remain active on the old BlackBerryEnterprise Server unt

System requirements2For information about calculating hardware requirements, visit www.blackberry.com/go/serverdocs to see the BlackBerryEnterprise Se

Item Requirementdata access components Any of the following data access components on the computers that host theBlackBerry Enterprise Server or the B